Talk to a Human, Not a Bot
Questions about sizing, shipping, repairs, or choosing the right piece? Send us a message and our New York team will reply within one business day.
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Ordering with Confidence
All orders are dispatched from our New York studio within one business day. Express shipping is free worldwide on orders over $200, and every parcel is tracked and fully insured. If a piece is not right for you, returns are free within 30 days — no questions asked and no restocking fees.
Repairs & Warranty
Timepieces carry a 5-year international warranty covering movement, case, and crystal. Leather goods carry our lifetime repair promise — if a stitch pulls or an edge cracks, we will repair it for the cost of shipping only. Our care team can advise on cleaning, buckle sizing, or bracelet fitting by email or WhatsApp.